FAQs & Troubleshooting
Popular |
126 Results
- 1How can I print envelopes?
- 2My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 3"Duplex Jam Open B-cover" error appears on the LCD. What should I do?
- 4Replace the toner cartridge.
- 5I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 6Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 7What kind of memory can I use?
- 8I cannot save a file downloaded from the Brother support website (For Windows)
- 9I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 10What is the life of the consumables?
- 11What is the printable area per page?
- 12Delete print jobs from the print queue.
- 13The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 14Can I print from or scan to Android™ Smartphone?
- 15Functions supported in the Windows 7 built-in drivers
- 16When trying to print from Mac OS® X the print queue is stopped.
- 17The printed letters are slanted, positioned incorrectly.
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 20The printer status is Offline or Paused.
- 21What kind of consumables or options does this printer use?
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 25I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 26The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 27What can happen if the wrong paper is used in your machine.
- 28When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 29My machine has the Optional Tray Module installed. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 30I'm trying to feed the paper from the Paper Tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 31How do I adjust the color registration?
- 32The paper is creased.
- 33Install the built-in drivers (For Windows 8 and Windows 10)
- 34How to identify your Operating System (OS).
- 35How do I perform a factory reset?
- 36Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 37Can I use non-Brother or third party supplies with the Brother machine?
- 38What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 39When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 40How do I factory reset the print server?
- 41The printer stopped receiving data half way through the print job. What should I do?
- 42How do I cancel print jobs using the printer control panel?
- 43I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer front panel, or in the driver? And if I change the setting in the driver, will the printer front panel setting be used?
- 44How do I install the Optional Tray Module?
- 45What is the BRAdmin Professional software used for?
- 46What is the recommended paper?
- 47I am using the Windows driver. How can I change or save the 2-sided(Duplex) Print setting?
- 48How do I install additional memory?
- 49"Regi. Jam Open A-Cover" or "Fuser Jam Open A/B Cover" error appears on the LCD. What should I do?
- 50How can I activate/deactivate the Toner Save Mode?