FAQs & Troubleshooting
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162 Results
- 1Print a Test page
- 2Turn the Toner Save Mode on or off.
- 3Drums End Soon/ Drum End Soon(X)
- 4The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 5Jam Rear
- 6Jam Tray 1
- 7What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 8Jam Inside
- 9I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 10Change the printer driver settings (Windows/macOS)
- 11No Paper
- 12What is the printable area per page?
- 13My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15Print on plain paper or bond paper from the Manual feed slot
- 16The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 17I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19What driver package format is supported by my Linux distribution?
- 20The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 21Windows 10 Support Information
- 22Delete print jobs from the print queue.
- 23Download a file from the "Downloads" section and save it to Windows 8 computer.
- 24How to identify your Operating System (OS).
- 25Adjust color settings by using the custom setting in the printer driver
- 26No Belt Unit
- 27The printer status is Offline or Paused.
- 28I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 29Carry out calibration to improve the color density
- 30The printer prints unexpectedly or it prints garbage data.
- 31Out of Memory
- 32What can happen if the wrong paper is used in your machine.
- 33Discover the MAC address of the Brother network card
- 34I'm having a problem with the print quality. How can I resolve it?
- 35When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 36The toner does not fix to paper well. How do I improve the toner fixing? (poor fixing)
- 37When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 38Check the Node Name of the Brother machine
- 39I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 40I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 41"Offline" appears on the Status Monitor.
- 42Can I print from or scan to Android™ Smartphone?
- 43Belt End Soon
- 44WT Box End Soon
- 45No Waste Toner
- 46What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 47Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 48Drum Error (Drum!)
- 49Replace WT (waste toner) Box
- 50Uninstall the drivers. (Mac OS X 10.5)