FAQs & Troubleshooting
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148 Results
- 1The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 2NO PAPER T1
- 3I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 4JAM DUPLEX
- 5JAM INSIDE
- 6JAM TRAY 1
- 7Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 8Curl or wavy
- 9REPLACE TONER
- 10How do I print a Test page?
- 11What driver package format is supported by my Linux distribution?
- 12How to identify your Operating System (OS).
- 13Change the printer driver settings (Windows/macOS)
- 14Envelope creases
- 15When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 16Turn the Toner Save Mode on or off.
- 17I want to print using CUPS while keeping SELinux enabled. (Linux)
- 18All print jobs are aborted and nothing is printed. (Linux)
- 19Uninstall printer drivers (Linux)
- 20Open the Status Monitor
- 21Download a file from the "Downloads" section and save it to Windows 8 computer.
- 22The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 23I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 24TONER LOW
- 25DRUM END SOON
- 26SERVICE CALL
- 27Print on labels and envelopes from the manual feed slot.
- 28Page skewed
- 29My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 30To install the printer driver easily using a tool. (Linux)
- 31"Offline" appears on the Status Monitor.
- 32Cooling Down (COOLING DOWN)
- 33Faint
- 34Paper size settings are unavailable when I print from OpenOffice (Linux)
- 35The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 36I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 37Open the Control Panel (For Windows)
- 38Can I print from or scan to Android™ Smartphone?
- 39The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 40The printer status is Offline or Paused.
- 41Clean the paper pick-up roller.
- 42When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 43Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 44Clean the Drum Unit.
- 45SIZE ERROR DX
- 46Print a Printer Settings page.
- 47What kind of paper can I use?
- 48Clean the corona wire of the drum unit.
- 49Can I use non-Brother or third party supplies with the Brother machine?
- 50Print command (LPR) (Linux)