FAQs & Troubleshooting
Latest |
165 Results
- 108/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 206/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 306/01/2023Delete print jobs from the print queue.
- 405/16/2023I cannot print from my computer via USB.
- 503/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 603/27/2023Change the printer driver settings (Windows/macOS)
- 703/27/2023The printer status is Offline or Paused.
- 803/24/2023Open the Status Monitor
- 903/15/2023"Offline" appears on the Status Monitor.
- 1002/28/2023Verify the Brother machine connected to the Wired Network (For Windows)
- 1102/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 1212/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 1312/13/2022How to identify your Operating System (OS).
- 1411/16/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1511/07/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 1610/31/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1710/24/2022What is the default node name of the Brother Print Server?
- 1810/12/2022Can I print from DOS applications?
- 1909/26/2022I am using Windows Vista 64 bit. I cannot print from the printer in a network-shared environment. What can I do?
- 2009/05/2022I am using Windows. When I print a document, the printed page is blank. What should I do?
- 2108/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2208/24/2022I cannot print from the printer in a network-shared environment when using Windows XP SP2 32 bit or Windows Vista 32 bit. What can I do?
- 2308/22/2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 2408/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2507/20/2022Uninstall the drivers. (Mac OS X 10.5)
- 2606/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2706/22/2022Replace the drum unit.
- 2805/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2904/20/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3003/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 3103/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3203/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 3311/10/2021Open the Control Panel (For Windows)
- 3410/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 3509/30/2021Uninstall the printer drivers (For Windows)
- 3602/10/2021Replace the toner cartridge
- 3707/16/2020Cannot print after a Windows 10 update (June 2020)
- 3807/06/2020What driver package format is supported by my Linux distribution?
- 3906/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 4012/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 4112/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 4211/27/2019Print command (LPR) (Linux)
- 4311/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 4411/15/2019Print command (cupswrapper) (Linux)
- 4510/29/2019Pre-Required Procedures (Linux)
- 4610/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 4710/29/2019Large characters are printed incorrectly. (Linux)
- 4810/29/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 4910/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 5010/23/2019To install the printer driver easily using a tool. (Linux)