FAQs & Troubleshooting
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165 Results
- 1The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 2The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 3Can I print from DOS applications?
- 4What can happen if the wrong paper is used in your machine.
- 5How can I activate/deactivate the Toner Save Mode?
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8Protect your Brother machine against unauthorised access over the network
- 9What driver package format is supported by my Linux distribution?
- 10I am using Windows. When I print a document, the printed page is blank. What should I do?
- 11Printouts have wrinkles or creases.
- 12Large characters are printed incorrectly. (Linux)
- 13To install the printer driver easily using a tool. (Linux)
- 14The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 15What do the LED indications mean?
- 16Cannot print after a Windows 10 update (June 2020)
- 17I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 18Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19Can I use AirPrint with my Brother machine?
- 20How to identify your Operating System (OS).
- 21I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 22I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 23Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 24Reset the print server to the default factory settings
- 25What is the recommended paper?
- 26I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 27I want to print using CUPS while keeping SELinux enabled. (Linux)
- 28Uninstall printer drivers (Linux)
- 29Open the Status Monitor
- 30I cannot print from the printer in a network-shared environment when using Windows XP SP2 32 bit or Windows Vista 32 bit. What can I do?
- 31I cannot connect to the print server using my web browser. What should I do?
- 32I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34"Offline" appears on the Status Monitor.
- 35Use the Universal Printer Driver for PCL
- 36Can I print from and scan to iPhone, iPod touch and iPad?
- 37I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 38Change the printer driver settings (Windows/macOS)
- 39I cannot print from my computer via network. (For Macintosh)
- 40The printer status is Offline or Paused.
- 41The paper is skewed when it's printed.
- 42Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 43The documents I print from my computer have a curl to them when they feed out of the Brother machine. What can I do?
- 44How can I change the printer settings?
- 45What is the default node name of the Brother Print Server?
- 46What is a "Generic PCL Driver"?
- 47Printouts have a curl or wave.
- 48What are the expected yields of the consumables?
- 49What is the BRAdmin Professional software used for?
- 50Paper size settings are unavailable when I print from OpenOffice (Linux)