FAQs & Troubleshooting
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149 Results
- 51How do I change the print server password?
- 52How do I disable the APIPA protocol?
- 53What is the recommended paper?
- 54How do I clear paper jams?
- 55I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 56I am unable to print from a client PC to a printer on a print server. (Linux)
- 57Windows 10 Support Information
- 58Check the firmware version.
- 59I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 60I cannot print from my computer via network. (For Macintosh)
- 61Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 62The lights in my room flicker when the printer is warming up. I get a short electric surge when the printer is warming up to print the first page. The lights in my office or work flicker or dim when using the printer.
- 63Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 64I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 65White spots on black text and graphics or black spots appear at 75 mm (3.0 in.) intervals.
- 66I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 67Print on both sides of the paper.
- 68Replace the toner cartridge
- 69My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 70I cannot install Brother drivers on Debian 10 or later (Linux)
- 71Paper size settings are unavailable when I print from OpenOffice (Linux)
- 72My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 73The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 74I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 75Print command (LPR) (Linux)
- 76Print command (cupswrapper) (Linux)
- 77All print jobs are aborted and nothing is printed. (Linux)
- 78I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 79I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 80I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 81I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 82I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 83To install the printer driver easily using a tool. (Linux)
- 84When printing with monochrome laser printer, the print position shifts. (Linux)
- 85I want to print using CUPS while keeping SELinux enabled. (Linux)
- 86Uninstall printer drivers (Linux)
- 87Pre-Required Procedures (Linux)
- 88I cannot save a file downloaded from the Brother support website (For Windows)
- 89The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 90Open the Control Panel (For Windows)
- 91The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 92What is the difference between the toner cartridge and the drum unit?
- 93How to identify your Operating System (OS).
- 94The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 95A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 96The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 97What is the Network Shared printing?
- 98Can I print from or scan to Android™ Smartphone?
- 99Can I print from and scan to iPhone, iPod touch and iPad?
- 100Change the printer driver settings (Windows/macOS)