FAQs & Troubleshooting
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131 Results
- 1Does NC-2200w work with Windows Vista?
- 2The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 3The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 4The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 5Can I print from or scan to Android™ Smartphone?
- 6The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 7What kind of paper can I use?
- 8The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 9The printer status is Offline or Paused.
- 10The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 11When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 12When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 13Printouts have a curl or wave.
- 14What is the recommended paper?
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16My Brother machine misfeeds paper.
- 17Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 18Printouts have wrinkles or creases.
- 19Install the built-in drivers (For Windows 8 and Windows 10)
- 20How do I reprint the last print job?
- 21What do the LED indications mean?
- 22The printer prints unexpectedly or it prints garbage.
- 23How can I change the printer settings?
- 24What can happen if the wrong paper is used in your machine.
- 25I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 26How can I activate/deactivate the Toner Save Mode?
- 27The printed letters are slanted, positioned incorrectly.
- 28Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 29Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 30White lines appear across the page.
- 31Cannot print after a Windows 10 update (June 2020)
- 32When printing with monochrome laser printer, the print position shifts. (Linux)
- 33The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 34Check the firmware version.
- 35Delete print jobs from the print queue.
- 36Can I print from and scan to iPhone, iPod touch and iPad?
- 37I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 38Change the printer driver settings (Windows/macOS)
- 39The paper is skewed when it's printed.
- 40I cannot update the firmware.
- 41How can I install the Web BRAdmin on Windows Server 2003?
- 42The lights in my room flicker when the printer is warming up. I get a short electric surge when the printer is warming up to print the first page. The lights in my office or work flicker or dim when using the printer.
- 43In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 44After I installed Sun JavaVM, some applications will not work correctly.
- 45I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 46Replace the toner cartridge
- 47How do I print envelopes from the manual feed slot in Windows® applications?
- 48How do I clear paper jams?
- 49My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 50I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)