FAQs & Troubleshooting
Popular |
88 Results
- 1Replace Toner
- 2Jam Inside
- 3What do the LED indications mean?
- 4Jam Tray
- 5Replace Drum
- 6The Error LED is still on or flashing after I replace the drum unit with a new one.
- 7Turn the Toner Save Mode on or off.
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9Service Call
- 10What is the recommended paper?
- 11Clean the Drum Unit.
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 13Delete print jobs from the print queue.
- 14I cannot print from my computer via USB.
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16What is the difference between the toner cartridge and the drum unit?
- 17How to identify your Operating System (OS).
- 18The printer status is Offline or Paused.
- 19What driver package format is supported by my Linux distribution?
- 20Heater Error or Self-Diagnostic
- 21Cover is Open
- 22Large characters are printed incorrectly. (Linux)
- 23I'm having a problem with the print quality.
- 24When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 25Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 26What is Toner Continue Mode?
- 27No Paper
- 28Wrong Paper Type
- 29Toner Low
- 30Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 31I cannot install the driver when using the Driver Install Tool. (Linux)
- 32I cannot install Brother drivers on Debian 10 or later (Linux)
- 33Where can I download Brother iPrint&Scan application for Mac?
- 34A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 35Download a file from the "Downloads" section and save it to Windows 8 computer.
- 36Install the built-in drivers (For Windows 8 and Windows 10)
- 37Can I print from and scan to iPhone, iPod touch and iPad?
- 38Change the printer driver settings (Windows/macOS)
- 39Toner Ended
- 40No Toner
- 41The printer is not printing or prints unexpectedly.
- 42Cooling Down
- 43Out of Memory
- 44The downloaded driver's name is different from my machine's name. (Linux)
- 45The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 46I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 47Open the Control Panel (For Windows)
- 48A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 49In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 50Clean the corona wire of the drum unit.