FAQs & Troubleshooting
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170 Results
- 1Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 2I cannot install Brother drivers on Debian 10 or later (Linux)
- 3What driver package format is supported by my Linux distribution?
- 4Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 5How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
- 6Can I reduce the size of a received fax on this machine?
- 7My Brother machine misfeeds paper.
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9Delete print jobs from the print queue.
- 10The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 11I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
- 12Change the printer driver settings (Windows/macOS)
- 13The printer status is Offline or Paused.
- 14The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 15Can I set my Brother machine to forward the faxes I receive to another location?
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 17My machine is connected locally by USB. How can I install the Windows XP "Add Printer Wizard driver" for Windows Server™ 2003?
- 18Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 19How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
- 20Where can I find the serial number for my unit?
- 21Can I confirm that the FAX was sent correctly?
- 22I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 23Windows 10 Support Information
- 24I can receive a fax, but cannot receive a telephone call.
- 25How can I improve poor print quality ?
- 26How do I store received faxes in memory?
- 27The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 28My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 29The driver installation finished successfully but I cannot print. (Linux)
- 30Print command (LPR) (Linux)
- 31I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 32I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 33Send a fax using PC-FAX with LPD/LPRng (Linux)
- 34To install the printer driver easily using a tool. (Linux)
- 35Pre-Required Procedures (Linux)
- 36How to identify your Operating System (OS).
- 37Change the quality of the faxes I send (Fax Resolution).
- 38Stop my Brother machine from automatically redialing a busy number.
- 39Send a fax
- 40Can I print from and scan to iPhone, iPod touch and iPad?
- 41I cannot print from my computer via USB.
- 42How do I send (broadcast) a fax to more than one number?
- 43How can I change the print resolution?
- 44How can I clear the "Drum Error" or the "Dust on Drum" error message on the LCD?
- 45I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 46How do I print the received faxes that are stored in memory? (Fax Storage)
- 47I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 48How do I clean the corona wire?
- 49Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 50What does "NG" or "ERROR" on the Transmission Verification Report mean?