FAQs & Troubleshooting
Popular |
197 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How do I load paper?
- 3What driver package format is supported by my Linux distribution?
- 4How do I know which side up my photo paper should be in the tray?
- 5Can I use AirPrint with my Brother machine?
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 8I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 9Locate files scanned with ControlCenter2 (For Macintosh)
- 10Locate files scanned with ControlCenter3 (For Windows)
- 11The edge of glossy paper is smudged.
- 12The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 13Scan multiple pages into one file instead of each scan being saved as a separate file.
- 14Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 15Can I print using only the black ink cartridge when the Color cartridges have run out?
- 16I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 17The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19Where can I get FaceFilter Studio and what can I do with this application?
- 20When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 21Where is the USB port on the machine?
- 22I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 23Configure the Scan to Email Feature (Linux)
- 24When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 25When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 26Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 27Scan and save a document in PDF format (Scan to File)
- 28How to identify your Operating System (OS).
- 29Improve the quality of the images from my Brother machine's PhotoCapture Center.
- 30The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 31The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 32One or more of my colors are not printing (blank). What can I do?
- 33Scan a document in Mac OS X 10.6.
- 34"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 35When I print, the pages are smudged with ink. What should I do?
- 36I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™, MultiMediaCard™ or USB Flash memory drive is installed into the media slot. What can I do?
- 37I'm using Macintosh. What is the PreScan option used for?
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 40Pre-Required Procedures (Linux)
- 41Can I print from or scan to Android™ Smartphone?
- 42The printer status is Offline or Paused.
- 43I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 44Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 45I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 46I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 47The ink cartridges run out very quickly. Is there any reason for that?
- 48Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 49Can third party ink be used to refill the ink cartridges?
- 50When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?