FAQs & Troubleshooting
Popular |
189 Results
- 1How do I clear Machine Error 46?
- 2What driver package format is supported by my Linux distribution?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4Delete print jobs from the print queue.
- 5When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 6Can I print using only the black ink cartridge when the Color cartridges have run out?
- 7Is my Brother machine compatible with Windows Vista?
- 8Why can't I print when an ink cartridge is empty?
- 9The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 10Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 11Can I print from or scan to Android™ Smartphone?
- 12How to identify your Operating System (OS).
- 13Locate files scanned with ControlCenter3 (For Windows)
- 14Change the printer driver settings (Windows/macOS)
- 15The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 16One or more of my colors are not printing (blank). What can I do?
- 17How do I clear the message "PAPER JAM" from the display?
- 18How do I load paper?
- 19Configure and use the Scan Key Tool (Linux)
- 20Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 23Pre-Required Procedures (Linux)
- 24The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 25When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 26Scan and save a document in PDF format (Scan to File)
- 27Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 28How do I load 10 x 15 Glossy paper into my machine?
- 29I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 30I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 31Which E-mail packages are compatible with ControlCenter3?
- 32When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 33When I print, the pages are smudged with ink. What should I do?
- 34I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 35I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 36I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 37The driver installation finished successfully but I cannot print. (Linux)
- 38Check the firmware version.
- 39Open the Status Monitor
- 40Why is it necessary for my machine to go through regular cleaning cycles?
- 41Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 42Is there any way to reduce Ink consumption when printing from my computer?
- 43The LCD displays an error code (number). What does it mean?
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45Configure the Scan to Email Feature (Linux)
- 46I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 47When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 48Uninstall the scanner driver. (Linux)
- 49The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 50Can I use AirPrint with my Brother machine?