FAQs & Troubleshooting
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79 Results
- 1How do I transfer label or slip templates?
- 2How do I transfer label templates with P-touch Transfer Express?
- 3How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL1, PANEL2 or FLAG?
- 4Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 6Printing is not possible. (USB connection)
- 7How to identify your Operating System (OS) for Windows or Mac
- 8I cannot save a file downloaded from the Brother support website (For Windows)
- 9The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 10How do I create multiple blocks?
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12How do I change the character size?
- 13How do I change the label length?
- 14How do I type an uppercase letter?
- 15How do I change the character style in the middle of the line?
- 16How do I adjust the tape margin?
- 17The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 18How do I reset the machine to the default settings?
- 19Where can I find my Brother printer's serial number?
- 20How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 21What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 22How do I print multiple lines and how many lines can I print?
- 23What type of barcodes can be printed with the P-touch machine?
- 24How do I clear the display?
- 25How do I calibrate a label length?
- 26The tape does not cut well.
- 27The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 28Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 29How do I uninstall the printer driver?
- 30The top and base layers of the laminated tape are misaligned.
- 31How do I make a label with a barcode?
- 32How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 33When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 34P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 35Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 36Can I directly operate my printer from a self-developed application software and print a label?
- 37The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 38How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 39How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 40The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 41How to enter the Transfer mode
- 42I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 43Why does my machine display "TEXT TOO LONG!" when I press the print key?
- 44How to open the Devices and Printers window
- 45How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 46The tape got jammed or stuck in the printer.
- 47I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 48The fabric tape became detached after washing.
- 49How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 50What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)