FAQs & Troubleshooting
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108 Results
- 1How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 2How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 3How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 4Can my printer use TZ/TZe tapes?
- 5When I press the print key, the power turns off.
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 8How to use the Numbering function (P-touch Editor 5.x for Windows)
- 9The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 10How to identify your Operating System (OS) for Windows or Mac
- 11I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 12"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 13Can I directly operate my printer from a self-developed application software and print a label?
- 14How do I uninstall the printer driver?
- 15What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 16How do I transfer label templates with P-touch Transfer Express?
- 17When I try to print a label, it comes out blank. (for Mac)
- 18How do I change the style to italics?
- 19How do I type symbols?
- 20I can no longer print from my computer, even though I was able to print previously.
- 21What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 22The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 23P-touch Editor crashes when I open it on my Mac.
- 24Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 25My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 26How to open the Devices and Printers window
- 27Error messages do not appear when using the USB connection of my printer.
- 28How can I print without displaying the print monitor screen?
- 29How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 30How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 31How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 32How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 33Where can I find my Brother printer's serial number?
- 34Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 35How do I change the size of characters?
- 36Printing is not possible. (USB connection)
- 37Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 38I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 39How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 40Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 41The tape got jammed or stuck in the printer.
- 42Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 43The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 44I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 45How to delete the registry information and files related to the printer driver
- 46How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 47My label is not cut automatically after printed.
- 48How do I make a label with a barcode?
- 49How do I clear the current format settings and/or the text on the display?
- 50Why does my machine display "Line Limit!" when I press the Enter key?