FAQs & Troubleshooting
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186 Results
- 1Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 2I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 3When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5Does NC-2200w work with Windows Vista?
- 6The machine does not print anything.
- 7The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 8The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 9When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 10Cannot print after a Windows 10 update (June 2020)
- 11Delete print jobs from the print queue.
- 12Can I print from or scan to Android™ Smartphone?
- 13The printer status is Offline or Paused.
- 14Check the IP addresses of your PC and the Brother machine
- 15What is a "Generic PCL Driver"?
- 16What is Distinctive Ring and how do I program it?
- 17I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 18I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 20Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 21I cannot print from my computer via USB.
- 22Functions supported in the Windows 7 built-in drivers
- 23The paper is skewed when it's printed.
- 24I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 25Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 26Can I confirm that the FAX was sent correctly?
- 27Can I reduce the size of a received fax on this machine?
- 28I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 29I'm using Macintosh. What is the PreScan option used for?
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31Configure the Scan to Email Feature (Linux)
- 32What driver package format is supported by my Linux distribution?
- 33Scan using XSane or GIMP (Linux)
- 34When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 35How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 36Can I print from and scan to iPhone, iPod touch and iPad?
- 37Windows 7 Support Information
- 38I cannot scan via USB. (Mac OS X)
- 39How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 40I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 41The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 42My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 43How do I clear the message "MFC is Busy" or "Connect Failure"?
- 44I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 45What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 46The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 47Send a fax using PC-FAX with LPD/LPRng (Linux)
- 48How to identify your Operating System (OS).
- 49Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 50I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?