FAQs & Troubleshooting
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291 Results
- 1Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 4How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 5I'm trying to scan through the Citrix Presentation Server™ 4.0. What should I note?
- 6I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 7What is Brother iPrint&Scan?
- 8Can I print from or scan to Android™ Smartphone?
- 9I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 10Delete print jobs from the print queue.
- 11Change the printer driver settings (Windows/macOS)
- 12The printer status is Offline or Paused.
- 13Scan multiple pages into one file instead of each scan being saved as a separate file.
- 14Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 15How do I clear the message "Paper Jam Inside" from the LCD display?
- 16What is Distinctive Ring and how do I program it?
- 17What can happen if the wrong paper is used in your machine.
- 18I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 20Configure and use PC-FAX (CUPS) (Linux)
- 21Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 22I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 23Send a fax using PC-FAX with LPD/LPRng (Linux)
- 24When printing with monochrome laser printer, the print position shifts. (Linux)
- 25I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Protect your Brother machine against unauthorised access over the network
- 28Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 29Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 32What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 33How many copies can I make when I sort multiple copies using the ADF?
- 34Change the user interface of ControlCenter3
- 35The faxes I receive, copies I make and/or the documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
- 36Which E-mail packages are compatible with ControlCenter3?
- 37What is a "Generic PCL Driver"?
- 38How do I clear the message "Paper Jam Tray1" or "Paper Jam Tray2" from the LCD display?
- 39I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 40How do I install additional memory?
- 41I'm using Macintosh®. What are the settings in the Scanner window used for?
- 42I'm using Macintosh. What is the PreScan option used for?
- 43Configure the Scan to Email Feature (Linux)
- 44Print command (cupswrapper) (Linux)
- 45Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 46What is the Network Shared printing?
- 47The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 48I can receive a fax, but cannot receive a telephone call.
- 49Can I use voice mail on the same line as my Brother machine?
- 50My Brother machine misfeeds paper.