FAQs & Troubleshooting
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281 Results
- 1How do I adjust the number of times my Brother machine rings before it answers?
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 3How do I factory reset the print server?
- 4Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 5I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 6What driver package format is supported by my Linux distribution?
- 7ControlCenter3 displays a blank screen at startup (Windows)
- 8Change the printer driver settings (Windows/macOS)
- 9I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 10I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 11I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 12I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 13One or more of my colors are not printing (blank). What can I do?
- 14I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 16Scan a document from the Windows Vista Photo Gallery
- 17The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 18What is the "Station ID" and how do I set it?
- 19Send a fax using PC-FAX with LPD/LPRng (Linux)
- 20Download a file from the "Downloads" section and save it to Windows 8 computer.
- 21How to identify your Operating System (OS).
- 22How do I clear Machine Error 46?
- 23I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 24Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 25Can I print using only the black ink cartridge when the Color cartridges have run out?
- 26I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 27When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 28I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 29When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 30What kind of Media Adapter can I use?
- 31When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 32When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 33What is Distinctive Ring and how do I program it?
- 34I am experiencing problems sending a fax, what can I do?
- 35I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 36I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 37Why can't I print when an ink cartridge is empty?
- 38Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 39Paper size settings are unavailable when I print from OpenOffice (Linux)
- 40Pre-Required Procedures (Linux)
- 41Open the Control Panel (For Windows)
- 42Install the built-in drivers (For Windows 8 and Windows 10)
- 43Can I print from or scan to Android™ Smartphone?
- 44The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 45I am sharing my Brother machine. I can print but cannot scan.
- 46Scan and save a document in PDF format (Scan to File)
- 47I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 48I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 49Does NC-2200w work with Windows Vista?
- 50When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)