FAQs & Troubleshooting
Popular |
187 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2When I try to print a label, it comes out blank. (for Mac)
- 3Where can I find my Brother printer's serial number?
- 4Where can I download the latest P-touch Editor for Mac?
- 5How do I replace the cutter blade?
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 8Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 9What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 10When I use the Excel Add-In with my address data, the address is not displayed in the correct format. Each Excel column is printed on a separate line.
- 11I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 12How to open the Devices and Printers window
- 13The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 14How do I uninstall the printer driver?
- 15How to delete the registry information and files related to the printer driver
- 16How to identify your Operating System (OS) for Windows or Mac
- 17The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 18How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 19How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 20The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 21How do I install/change the label roll?
- 22I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 23My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 24(Video) Small characters or thin lines are printed faintly.
- 25How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 26Labels are jammed in the cutter or are not ejected correctly after printing.
- 27I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 28How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 29When I print a long label or many labels continuously, printing suddenly stops.
- 30Labels are jammed in the machine or are not ejected correctly after printing.
- 31What are the cleaning sheets for? When do I use them?
- 32How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 33How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 34I cannot print from the client computer to the printer on the print server. (Linux®)
- 35How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 36My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 37The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 38How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 39How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 40My printer has suddenly stopped printing.
- 41Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 42I cannot print from RedHat or CentOS. (Linux®)
- 43Print free-length labels with the set length (Linux®)
- 44How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 45Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 46How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 47"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 48How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 49The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 50I connected multiple printers of the same model to one computer but can only print from one of them.