FAQs & Troubleshooting
Popular |
126 Results
- 1How can I print envelopes?
- 2How do I load A5 paper?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4Change the printer driver settings (Windows/macOS)
- 5How do I adjust the color registration?
- 6Delete print jobs from the print queue.
- 7What can happen if the wrong paper is used in your machine.
- 8What kind of consumables or options does this printer use?
- 9What is the BRAdmin Professional software used for?
- 10What is the recommended paper?
- 11My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 12I cannot print from my computer via USB.
- 13Install the built-in drivers (For Windows 8 and Windows 10)
- 14How to identify your Operating System (OS).
- 15Can I print from or scan to Android™ Smartphone?
- 16I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 17What is the life of the consumables?
- 18How can I know how many pages the printer has printed?
- 19Replace the toner cartridge.
- 20"Regi. Jam Open A-Cover" or "Fuser Jam Open A/B Cover" error appears on the LCD. What should I do?
- 21I'm trying to feed the paper from the Multi-purpose tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 22How can I activate/deactivate the Toner Save Mode?
- 23The printed letters are slanted, positioned incorrectly.
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25The printer status is Offline or Paused.
- 26I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 27The print quality is not good when using the 2-sided(duplex) printing function.
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29What is the Network Shared printing?
- 30Functions supported in the Windows 7 built-in drivers
- 31The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 32Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 33Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 34What kind of memory can I use?
- 35Can I use non-Brother or third party supplies with the Brother machine?
- 36What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 37When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 38How do I enable/disable the printer power save mode setting?
- 39How do I clean the Density Sensor?
- 40I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer front panel, or in the driver? And if I change the setting in the driver, will the printer front panel setting be used?
- 41How do I install the Optional Tray Module?
- 42I am using the Windows driver. How can I change or save the 2-sided(Duplex) Print setting?
- 43Uninstall the printer drivers (For Windows)
- 44How do I install additional memory?
- 45My machine has the Optional Tray Module installed. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 46"Duplex Jam Open B-cover" error appears on the LCD. What should I do?
- 47I'm trying to feed the paper from the Paper Tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 48Ink smears when rubbed.
- 49Output sheets are completely black.
- 50Open the Control Panel (For Windows)