FAQs & Troubleshooting
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166 Results
- 1Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 2Can I print from iPhone, iPod touch and iPad?
- 3The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 4What is Brother iPrint&Scan?
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 7Jam Rear
- 8Add your Brother machine with AirPrint (macOS)
- 9The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10Short Paper
- 11Replace WT (waste toner) Box
- 12Can I print on transparencies e.g. for overhead projectors?
- 13Print both sides of paper or a booklet automatically
- 14Cover is Open
- 15What is the recommended paper?
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17Replace PF Kit xx
- 18Jam Tray 1
- 19Replace Drum
- 20Turn the Toner Save Mode on or off.
- 21My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 22I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 23How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 26Drums End Soon/ Drum End Soon(X)
- 27Load paper in the paper tray
- 28I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 29How to identify your Operating System (OS).
- 30Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 31Can I print from Android™ Smartphone?
- 32The printer status is Offline or Paused.
- 33I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 34Envelope creases
- 35Wrinkle
- 36What can happen if the wrong paper is used in your machine.
- 37Print on envelopes, labels or thick paper from the Manual feed slot
- 38What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40The downloaded driver's name is different from my machine's name. (Linux)
- 41Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 42I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 43I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 44Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 45Printing/ Scanning with a mobile device
- 46Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47I still receive the error message "Replace Drums", "Replace Drum: X", "Drum End Soon", or "Drum End Soon: X" after I replace the drum unit with a new one.
- 48Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 49Print Unable XX
- 50Fuser Error or Self-Diagnostic