FAQs & Troubleshooting
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70 Results
- 1How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 2How to set up the cap frame. [Video instructions]
- 3How to set up the cap frame driver. [Video instructions]
- 4Why is the outline sewing off the pattern?
- 5How do I thread the machine? (Threading the upper thread)
- 6Embroidery
- 7How do I thread the needle. [Video instructions]
- 8How do I thread my machine (Threading the upper thread). [Video instructions]
- 9"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appearing on the LCD. What does it mean and how do I clear it?
- 10"Delete error." message appearing on the LCD. What does it mean and how do I clear it?
- 11"Needle case motor has been locked." message appearing on the LCD. What does it mean and how do I clear it?
- 12Stabilizers (Backing)
- 13What is the Switch Spool function and how do I use it?
- 14How do I create a space between characters?
- 15"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appearing on the LCD. What does it mean and how do I clear it?
- 16"Pattern will not fit. Please delete another pattern." message appearing on the LCD. What does it mean and how do I clear it?
- 17"USB read error." message appearing on the LCD. What does it mean and how do I clear it?
- 18Why does the upper thread keep breaking?
- 19When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 20"USB media is not loaded. Load USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 21"Not enough space. Delete some patterns or use a different USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 22"Impossible to reserve this needle." message appearing on the LCD. What does it mean and how do I clear it?
- 23"Impossible to add any more character." message appearing on the LCD. What does it mean and how do I clear it?
- 24"Unknown data format." message appearing on the LCD. What does it mean and how do I clear it?
- 25"Characters cannot be aligned." message appearing on the LCD. What does it mean and how do I clear it?
- 26"Maximum number of patterns have been combined." message appearing on the LCD. What does it mean and how do I clear it?
- 27"There is no embroidery card in card slot. Insert an embroidery card." message appearing on the LCD. What does it mean and how do I clear it?
- 28"Pocket read error." message appearing on the LCD. What does it mean and how do I clear it?
- 29Why won't the machine pick up the bobbin thread?
- 30Fabric/stabilizer compatibility chart
- 31Maintenance (Oiling the machine)
- 32Maintenance (Cleaning the bobbin case)
- 33"USB media error." message appearing on the LCD. What does it mean and how do I clear it?
- 34"The USB media was changed. Do not change the USB media while it is being read." message appearing on the LCD. What does it mean and how do I clear it?
- 35"Needle threader error." message appearing on the LCD.
- 36"Area over." message appearing on the LCD. What does it mean and how do I clear it?
- 37"The thread number is invalid." message appearing on the LCD. What does it mean and how do I clear it?
- 38"Needle threader is in threading position." message appearing on the LCD. What does it mean and how do I clear it?
- 39"Impossible to set the start & the end points." message appearing on the LCD. What does it mean and how do I clear it?
- 40"This file cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 41"Change to the big frame." message appearing on the LCD. What does it mean and how do I clear it?
- 42"The selected embroidery pattern exceeds size of the frame." message appearing on the LCD. What does it mean and how do I clear it?
- 43"Too many colors." message appearing on the LCD. What does it mean and how do I clear it?
- 44"Pattern is too large." message appearing on the LCD. What does it mean and how do I clear it?
- 45"This pattern contains too much data to be stored." message appearing on the LCD. What does it mean and how do I clear it?
- 46"This embroidery card cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 47"Embroidery card read error." message appearing on the LCD. What does it mean and how do I clear it?
- 48"Save error." message appearing on the LCD. What does it mean and how do I clear it?
- 49"Picker error." message appearing on the LCD. What does it mean and how do I clear it?
- 50"Wiper error." message appearing on the LCD. What does it mean and how do I clear it?