FAQs & Troubleshooting
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258 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2What is Brother iPrint&Scan?
- 3Can I print from or scan to Android™ Smartphone?
- 4I still receive the error message "Paper Jam" after I removed the jammed paper.
- 5Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 6Replace Ink
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 9Load photo paper
- 10Unable to Print 7X
- 11The scanner cover support has come off. (With Video Instructions)
- 12After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 13Install Starter Ink
- 14Print using only the black ink cartridge when the Color cartridges have run out.
- 15Load envelopes
- 16Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 17I cannot print using my Brother machine on a wireless network (Windows)
- 18Easy Scan to E-mail
- 19When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 20A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 21Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 22Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 23Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 24When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 25Out of Memory
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27Add your Brother machine with AirPrint (macOS)
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 31Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 32Open the Status Monitor
- 33The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 34Discover the MAC address of the Brother network card
- 35Where can I find the ink cartridges for my new Brother machine?
- 36Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 37Is my Brother machine compatible with Windows Vista?
- 38Can third party ink be used to refill the ink cartridges?
- 39One or more of my colors are not printing (blank).
- 40When I print, the pages are smudged with ink.
- 41Where is the USB port on the machine?
- 42Paper Jam
- 43Reset the network settings to the factory default.
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45Configure the Scan to Email Feature (Linux)
- 46What driver package format is supported by my Linux distribution?
- 47Uninstall Scan-key-tool. (Linux)
- 48Load paper in the paper tray
- 49Printing/ Scanning with the Cloud
- 50Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?