FAQs & Troubleshooting
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193 Results
- 1Ink Low
- 2Scan and save a document in PDF format (Scan to File)
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 6One or more of my colors are not printing (blank). What can I do?
- 7When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 8When printing documents the characters appear ghosted, blurry, or doubled.
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10Replace Ink
- 11Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 12Download a file from the "Downloads" section and save it to Windows 8 computer.
- 13Load paper in the paper tray
- 14I cannot find some option in the Printing preferences. (For Windows)
- 15Locate files scanned with ControlCenter3 (For Windows)
- 16How do I know which side up my photo paper should be in the tray?
- 17Make my copied images lighter or darker.
- 18The printer status is Offline or Paused.
- 19Improve poor print quality.
- 20ControlCenter3 displays a blank screen at startup (Windows)
- 21The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 22I still receive the error message "Paper Jam" after I removed the jammed paper.
- 23The edge of glossy paper is smudged.
- 24Where can I get FaceFilter Studio and what can I do with this application?
- 25I cannot remove red-eye.
- 26Scan a document from the Windows Vista Photo Gallery
- 27Where is the USB port on the machine?
- 28Configure and use the Scan Key Tool (Linux)
- 29I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 30Command List of brscan. (Linux)
- 31How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 32A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 33Can I print from or scan to Android™ Smartphone?
- 34Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 35When I print photos, the color quality is not good.
- 36When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 37Paper Jam
- 38Configure the Scan to Email Feature (Linux)
- 39"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 40The driver installation finished successfully but I cannot print. (Linux)
- 41How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 42Configure scan settings without administrator privileges (Linux)
- 43To install the printer driver easily using a tool. (Linux)
- 44I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 45Check the firmware version.
- 46When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 47Open the Status Monitor
- 48How to identify your Operating System (OS).
- 49The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 50The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.