FAQs & Troubleshooting
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338 Results
- 51Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 52How do I clear the message "Jam Inside" from the LCD display?
- 53Where can I find my Brother machine's serial number?
- 54Printouts have wrinkles.
- 55Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 56Replace the drum unit.
- 57I'm using Macintosh. What is the PreScan option used for?
- 58I cannot install Brother drivers on Debian 10 or later (Linux)
- 59Paper size settings are unavailable when I print from OpenOffice (Linux)
- 60Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 61I cannot scan when using SELinux (Security-Enhanced Linux)
- 62When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 63A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 64Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 65Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 66When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."
- 67I can receive a fax, but cannot receive a telephone call.
- 68Why doesn't my Brother machine have a dial tone?
- 69I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 70Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 71What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 72I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 73How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 74My Brother machine misfeeds paper.
- 75When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 76Uninstall the drivers. (Mac OS X 10.5)
- 77I am experiencing problems sending a fax.
- 78How do I clean the scanner to improve the copy or fax quality?
- 79Spots are printed at 75mm.
- 80Colored lines appear across the page.
- 81What is the "Station ID" and how do I set it?
- 82I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 83Adjust my Brother machine's Sleep Time setting
- 84How do I factory reset the print server?
- 85How do I turn off/on the Toner Save Mode?
- 86White spots or hollow print appears.
- 87I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 88Cannot print after a Windows 10 update (June 2020)
- 89My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 90I cannot send a fax using PC-FAX (Windows 10)
- 91I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 92ControlCenter3 displays a blank screen at startup (Windows)
- 93Protect your Brother machine against unauthorised access over the network
- 94Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 95Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 96The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 97Can I print on transparencies e.g. for overhead projectors?
- 98Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 99Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 100Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?