FAQs & Troubleshooting
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303 Results
- 51Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 52I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 53What is the Network Shared printing?
- 54Do I need a telephone line to send and receive faxes with my Brother machine?
- 55I cannot print from my computer via USB.
- 56The paper is skewed when it's printed.
- 57I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 58I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 59How do I set Fax to Server ON?
- 60How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 61When scanning a letter-size document, the edge of the document is not scanned. How can I fix this problem?
- 62When scanning the documents to an FTP server located locally on my network or on the internet, I get a transmission error. What can I do?
- 63I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 64Scan an image and insert it in a Windows XP application
- 65Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 66Uninstall the drivers. (Mac OS X 10.5)
- 67What kind of memory can I use?
- 68Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 69What is the "Station ID" and how do I set it?
- 70What can happen if the wrong paper is used in your machine.
- 71I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 72When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 73How do I print an envelope from my computer?
- 74I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 75Configure the Scan to Email Feature (Linux)
- 76Configure and use the Scan Key Tool (Linux)
- 77Scan using XSane or GIMP (Linux)
- 78The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 79Print command (LPR) (Linux)
- 80I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 81I installed scan-key-tool, but it does not work. (Linux)
- 82When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 83Uninstall the scanner driver. (Linux)
- 84I am unable to print from a client PC to a printer on a print server. (Linux)
- 85To install the printer driver easily using a tool. (Linux)
- 86Uninstall printer drivers (Linux)
- 87Check the firmware version.
- 88What is the difference between the toner cartridge and the drum unit?
- 89A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 90The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 91I can print but cannot scan via network. (For Windows)
- 92I can receive a fax, but cannot receive a telephone call.
- 93Why doesn't my Brother machine have a dial tone?
- 94I cannot scan via USB. (Mac OS X)
- 95What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 96I'm using Windows 98/Me/NT/2000/XP. When I scan a multi-page document using the ADF, there is a long delay in scanning the pages, after the first page is scanned. How can I resolve this issue?
- 97Clean the drum unit
- 98When printing multiple copies of a Microsoft® Excel file, the print speed is very slow. What can I do?
- 99When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 100I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.