FAQs & Troubleshooting
Latest |
223 Results
- 5104/06/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 5212/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 5312/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 5411/27/2019Print command (LPR) (Linux)
- 5511/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 5611/15/2019Print command (cupswrapper) (Linux)
- 5710/29/2019Pre-Required Procedures (Linux)
- 5810/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 5910/29/2019Large characters are printed incorrectly. (Linux)
- 6010/29/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 6110/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 6210/23/2019To install the printer driver easily using a tool. (Linux)
- 6306/14/2019Windows 10 Support Information
- 6406/12/2019Uninstall printer drivers (Linux)
- 6501/29/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 6601/29/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 6701/29/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 6801/29/2019Command List of brscan. (Linux)
- 6901/29/2019Uninstall the scanner driver. (Linux)
- 7001/29/2019Uninstall Scan-key-tool. (Linux)
- 7101/29/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 7201/28/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 7301/24/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 7401/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 7501/24/2019All print jobs are aborted and nothing is printed. (Linux)
- 7601/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 7701/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 7801/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 7911/14/2018I am sharing my Brother machine. I can print but cannot scan.
- 8010/17/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8108/16/2018I can print but cannot scan via network. (For Macintosh)
- 8208/10/2018I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 8307/30/2018I cannot print from my computer via network. (For Windows)
- 8407/27/2018I can print but cannot scan via network. (For Windows)
- 8507/27/2018The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 8607/05/2018Windows 7 Support Information
- 8710/27/2017I cannot print from my computer via network. (For Macintosh)
- 8804/01/2016I'm using Macintosh. What is the PreScan option used for?
- 8903/25/2016What is the difference between the toner cartridge and the drum unit?
- 9003/25/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 9103/25/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 9203/25/2016What is the Network Shared printing?
- 9303/25/2016Can I print from or scan to Android™ Smartphone?
- 9403/25/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 9503/24/2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 9603/24/2016Is my Brother machine compatible with third party print servers?
- 9703/24/2016I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 9803/24/2016I cannot scan via USB. (Mac OS X)
- 9903/24/2016I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 10003/24/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?