FAQs & Troubleshooting
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304 Results
- 51I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 52I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 53Print command (LPR) (Linux)
- 54I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 55I am unable to print from a client PC to a printer on a print server. (Linux)
- 56I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 57ControlCenter3 displays a blank screen at startup (Windows)
- 58Check the firmware version.
- 59Install the built-in drivers (For Windows 8 and Windows 10)
- 60Discover the MAC address of the Brother network card
- 61Send a fax
- 62The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 63How do I clear Machine Error 46?
- 64Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 65I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 66I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 67What is Infrastructure mode?
- 68Is there a Brother machine which is compatible with Mac Airport stations?
- 69I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 70When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 71When a large capacity xD-Picture Card™ is inserted into the media slot, I have noticed that the copy speed in "Best" quality mode is slower than when the media (memory) card is removed. Why?
- 72Where is the USB port on the machine?
- 73When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 74What is Distinctive Ring and how do I program it?
- 75How do I clean the Scanner to improve the copy or fax quality?
- 76Improve poor print quality.
- 77The LCD displays an error code (number). What does it mean?
- 78I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 79When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 80When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 81Can I still receive faxes or calls when the machine is switched off?
- 82Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 83Configure and use the Scan Key Tool (Linux)
- 84Scan using XSane or GIMP (Linux)
- 85Large characters are printed incorrectly. (Linux)
- 86When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 87Send a fax using PC-FAX with LPD/LPRng (Linux)
- 88The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 89What is the Network Shared printing?
- 90I am sharing my Brother machine. I can print but cannot scan.
- 91Verify if the Brother machine has a dial tone
- 92I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 93How do I adjust the maximum time for incoming messages (ICM) in my Brother machine's built-in Message Center (TAD)?
- 94How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 95How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 96What is the difference between the Modern user interface and the Classic user interface of ControlCenter3?
- 97When printing from my Apple Mac OS X, the print is coming out mirrored.
- 98Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 99Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 100Glossy Paper does not feed correctly. What can I do?