FAQs & Troubleshooting
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226 Results
- 51I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 52Can I print using only the black ink cartridge when the Color cartridges have run out?
- 53The monochrome copies I make are too light. What can I do?
- 54I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 55What is the difference between the Modern user interface and the Classic user interface of ControlCenter3?
- 56Change the user interface of ControlCenter3
- 57When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 58How do I send (broadcast) a fax to more than one number?
- 59Scan a document from a Windows Vista application
- 60When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
- 61How do I print the received faxes that are stored in memory? (Fax Storage)
- 62Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 63I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 64Improve poor print quality.
- 65Why doesn't the machine answer when receiving a call?
- 66Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 67What does "COMM.ERROR" on the LCD display mean?
- 68When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 69When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 70When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 71Uninstall the drivers (Windows)
- 72How do I print envelopes?
- 73Can I still receive faxes or calls when the machine is switched off?
- 74I'm using Macintosh. What is the PreScan option used for?
- 75Configure and use PC-FAX (CUPS) (Linux)
- 76Scan using XSane or GIMP (Linux)
- 77I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 78When I print images, the quality is not good (Linux)
- 79Paper size settings are unavailable when I print from OpenOffice (Linux)
- 80When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 81I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 82When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 83Command List of brscan. (Linux)
- 84How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 85I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 86Send a fax using PC-FAX with LPD/LPRng (Linux)
- 87I want to print using CUPS while keeping SELinux enabled. (Linux)
- 88Open the "Scanners and Cameras" and Properties.
- 89Do I need a telephone line to send and receive faxes with my Brother machine?
- 90My machine does regular cleaning cycles in the night. How can I correct this?
- 91Verify if the Brother machine has a dial tone
- 92How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 93How do I start ControlCenter3?
- 94Why is it necessary for my machine to go through regular cleaning cycles?
- 95I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 96Scan an image and insert it in a Windows XP application
- 97When scanning to OCR from PaperPort® SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 98After I installed Sun JavaVM, some applications will not work correctly.
- 99Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 100How do I clean the Scanner to improve the copy or fax quality?