FAQs & Troubleshooting
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142 Results
- 51How can I clean the inside of the printer?
- 52What is UPnP and SSDP?
- 53Printouts have wrinkles or creases.
- 54Can I use non-Brother or third party supplies with the Brother machine?
- 55Can I print from DOS applications?
- 56Replace the drum unit.
- 57Use the "Booklet Printing" feature.
- 58Can I print using the IPP protocol on Windows XP?
- 59What are the expected yields of the consumables?
- 60What is the printable area per page?
- 61How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 62How do I change the print server password?
- 63The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 64The driver installation finished successfully but I cannot print. (Linux)
- 65I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 66I am unable to print from a client PC to a printer on a print server. (Linux)
- 67Uninstall printer drivers (Linux)
- 68What is the difference between the toner cartridge and the drum unit?
- 69I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 70I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 71Printouts are with gray background.
- 72How do I change the length of time the printer will wait until it goes into Power Save mode?
- 73I cannot install the driver when using the Driver Install Tool. (Linux)
- 74I cannot install Brother drivers on Debian 10 or later (Linux)
- 75What driver package format is supported by my Linux distribution?
- 76Paper size settings are unavailable when I print from OpenOffice (Linux)
- 77The downloaded driver's name is different from my machine's name. (Linux)
- 78Print command (LPR) (Linux)
- 79Print command (cupswrapper) (Linux)
- 80I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 81All print jobs are aborted and nothing is printed. (Linux)
- 82I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 83I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 84I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 85I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 86When printing with monochrome laser printer, the print position shifts. (Linux)
- 87Pre-Required Procedures (Linux)
- 88Windows 10 Support Information
- 89Open the Control Panel (For Windows)
- 90I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 91When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 92The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 93Can I print from or scan to Android™ Smartphone?
- 94I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 95I cannot print from my computer via network. (For Macintosh)
- 96Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 97Windows 7 Support Information
- 98In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 99Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 100I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.