FAQs & Troubleshooting
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205 Results
- 51Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 52A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 53When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 54What is the Network Shared printing?
- 55Can I print from or scan to Android™ Smartphone?
- 56I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 57I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 58What is WPA-PSK/ WPA2-PSK, TKIP and AES?
- 59In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 60The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 61How do I use the "Booklet Printing" feature?
- 62Vertical black lines appear on the printout.
- 63What driver package format is supported by my Linux distribution?
- 64Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
- 65The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 66Protect your Brother machine against unauthorised access over the network
- 67Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 68"Offline" appears on the Status Monitor.
- 69Download a file from the "Downloads" section and save it to Windows 8 computer.
- 70Install the built-in drivers (For Windows 8 and Windows 10)
- 71Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 72Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 73Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
- 74I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 75Supported models of Universal Printer Driver for PCL
- 76Discover the MAC address of the Brother network card
- 77Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 78I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 79I cannot print from my computer via network. (For Windows)
- 80The paper is skewed when it's printed.
- 81I updated the Web BRAdmin and cannot enable the logging function.
- 82What is WEP?
- 83I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 84Sometimes the wireless network connection is lost (disabled).
- 85The printer prints unexpectedly or it prints garbage.
- 86The "Go to printer's website" option in Windows XP and Windows Vista is not working. / The "Get More Info" option in Windows 2000 and Windows Server 2003/2008 is not working. What should I do?
- 87Print overrun
- 88Drum End Soon
- 89Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 90Printouts (envelopes) have creases.
- 91White lines appears down the page.
- 92What do the LED indications mean?
- 93What are the expected yields of the consumables?
- 94How do I disable the APIPA protocol?
- 95What is the recommended paper?
- 96Can I buy any MICR toner?
- 97Uninstall the printer drivers (For Windows)
- 98Replace the toner cartridge
- 99How do I clear paper jams?
- 100The image is ghosted.