FAQs & Troubleshooting
Latest |
88 Results
- 5104/01/2016Jam Tray
- 5203/25/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 5303/25/2016Windows 10 Support Information
- 5403/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 5503/25/2016What is the difference between the toner cartridge and the drum unit?
- 5603/25/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 5703/25/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 5803/25/2016Can I print from or scan to Android™ Smartphone?
- 5903/25/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 6003/24/2016Print Unable or Print Unable XX
- 6103/24/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 6203/24/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 6311/27/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 6408/11/2014Replace Toner
- 6508/08/2014What is the recommended paper?
- 6607/23/2014Toner Low
- 6707/22/2014Replace Drum
- 6805/16/2014"Offline" appears on the Status Monitor.
- 6911/21/2013Heater Error or Self-Diagnostic
- 7010/09/2013Windows driver installation does not start automatically.
- 7109/27/2013I can see some steam or moisture from the vents when printing.
- 7207/23/2013The top cover of my Brother machine becomes hot.
- 7305/10/2013I'm having a problem with the print quality.
- 7403/13/2013The Error LED is still on or flashing after I replace the drum unit with a new one.
- 7503/13/2013No Drum
- 7603/13/2013Toner Ended
- 7703/13/2013No Toner
- 7803/13/2013No Paper
- 7903/13/2013Wrong Paper Type
- 8003/13/2013Cover is Open
- 8103/13/2013Clean the Drum Unit.
- 8203/13/2013The printer is not printing or prints unexpectedly.
- 8303/13/2013Drum !
- 8403/13/2013Cooling Down
- 8503/13/2013Out of Memory
- 8603/13/2013Clean the corona wire of the drum unit.
- 8703/13/2013Service Call
- 8803/13/2013Cancel print jobs using the printer control panel.