FAQs & Troubleshooting
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88 Results
- 51I am unable to print from a client PC to a printer on a print server. (Linux)
- 52"Offline" appears on the Status Monitor.
- 53Can I print from or scan to Android™ Smartphone?
- 54Print Unable or Print Unable XX
- 55No Toner
- 56Wrong Paper Type
- 57Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 58When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 59The printer is not printing or prints unexpectedly.
- 60Cooling Down
- 61Uninstall the drivers. (macOS 13 or greater)
- 62Cancel print jobs using the printer control panel.
- 63Cannot print after a Windows 10 update (June 2020)
- 64The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 65Large characters are printed incorrectly. (Linux)
- 66The driver installation finished successfully but I cannot print. (Linux)
- 67Print command (cupswrapper) (Linux)
- 68I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 69I want to print using CUPS while keeping SELinux enabled. (Linux)
- 70I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 71Windows driver installation does not start automatically.
- 72The top cover of my Brother machine becomes hot.
- 73Open the Status Monitor
- 74I can see some steam or moisture from the vents when printing.
- 75The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 76When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 77I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 78I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 79Where can I download Brother iPrint&Scan application for Mac?
- 80My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 81I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 82A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 83Open the Control Panel (For Windows)
- 84Install the built-in drivers (For Windows 8 and Windows 10)
- 85I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 86No Paper
- 87Cover is Open
- 88What is the recommended paper?