FAQs & Troubleshooting
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120 Results
- 51I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 52To install the printer driver easily using a tool. (Linux)
- 53I want to print using CUPS while keeping SELinux enabled. (Linux)
- 54Install the built-in drivers (For Windows 8 and Windows 10)
- 55A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 56Why doesn't my Brother machine have a dial tone?
- 57Verify if the Brother machine has a dial tone
- 58Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 59When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 60I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 61I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 62Uninstall the drivers. (Mac OS X 10.5)
- 63I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 64When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 65What does "MACHINE ERROR XX" mean?
- 66What does "COMM.ERROR" on the LCD display mean?
- 67I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 68I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 69Can I buy any MICR toner?
- 70I cannot install the driver when using the Driver Install Tool. (Linux)
- 71My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 72My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 73The downloaded driver's name is different from my machine's name. (Linux)
- 74The driver installation finished successfully but I cannot print. (Linux)
- 75Print command (LPR) (Linux)
- 76Print command (cupswrapper) (Linux)
- 77I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 78I am unable to print from a client PC to a printer on a print server. (Linux)
- 79I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 80When printing with monochrome laser printer, the print position shifts. (Linux)
- 81Uninstall printer drivers (Linux)
- 82What is the difference between the toner cartridge and the drum unit?
- 83I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 84Change or delete an existing One Touch or Speed Dial number.
- 85Do I need a telephone line to send and receive faxes with my Brother machine?
- 86I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 87The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 88Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 89I can receive a fax, but cannot receive a telephone call.
- 90I cannot print with Windows Vista 64bit.
- 91How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 92I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 93When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 94I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 95Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 96Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 97The keys on the control panel do not respond.
- 98How can I clear the "PAPER JAM" error message?
- 99Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 100How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?