FAQs & Troubleshooting
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156 Results
- 51I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 52I cannot install the driver when using the Driver Install Tool. (Linux)
- 53My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 54I cannot install Brother drivers on Debian 10 or later (Linux)
- 55Configure and use PC-FAX (CUPS) (Linux)
- 56When I print images, the quality is not good (Linux)
- 57Paper size settings are unavailable when I print from OpenOffice (Linux)
- 58My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 59The downloaded driver's name is different from my machine's name. (Linux)
- 60The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 61I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 62Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 63When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 64Print command (cupswrapper) (Linux)
- 65I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 66All print jobs are aborted and nothing is printed. (Linux)
- 67I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 68I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 69I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 70I want to print using CUPS while keeping SELinux enabled. (Linux)
- 71Uninstall printer drivers (Linux)
- 72Pre-Required Procedures (Linux)
- 73Windows 10 Support Information
- 74The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 75Delete print jobs from the print queue.
- 76Open the Control Panel (For Windows)
- 77Install the built-in drivers (For Windows 8 and Windows 10)
- 78The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 79A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 80The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 81Do I need a telephone line to send and receive faxes with my Brother machine?
- 82I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 83Change the printer driver settings (Windows/macOS)
- 84The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 85I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 86Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 87Functions supported in the Windows 7 built-in drivers
- 88Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 89My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 90I can receive a fax, but cannot receive a telephone call.
- 91Windows 7 Support Information
- 92Is my Brother machine compatible with third party print servers?
- 93Why doesn't my Brother machine have a dial tone?
- 94Can I print using only the black ink cartridge when the Color cartridges have run out?
- 95Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 96When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 97"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 98Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
- 99Why is it necessary for my machine to go through regular cleaning cycles?
- 100When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?