FAQs & Troubleshooting
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134 Results
- 51How can I clear the "PLS OPEN COVER" error message on LCD?
- 52"NEAR INK EMPTY (COLOR)" is appearing on the LCD. What does it mean and how do I clear it from the LCD?
- 53My FAX/MFC will not Dial. Why?
- 54The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 55Configure and use PC-FAX (CUPS) (Linux)
- 56When I print images, the quality is not good (Linux)
- 57The driver installation finished successfully but I cannot print. (Linux)
- 58Print command (LPR) (Linux)
- 59I am unable to print from a client PC to a printer on a print server. (Linux)
- 60Uninstall printer drivers (Linux)
- 61Do I need a telephone line to send and receive faxes with my Brother machine?
- 62My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 63I can receive a fax, but cannot receive a telephone call.
- 64Windows 7 Support Information
- 65Why doesn't my Brother machine have a dial tone?
- 66Verify if the Brother machine has a dial tone
- 67When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 68How do I clear the message "Check Paper" from my Brother machine's LCD?
- 69Clear the paper jam or printer jam.
- 70How can I clear the "INK EMPTY" message?
- 71Uninstall the drivers. (Mac OS X 10.5)
- 72Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 73How do I program the date and time?
- 74How can I clear the "CHECK CARTRIDGE" error message?
- 75When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 76What does "MACHINE ERROR XX" mean?
- 77What is the "Station ID" and how do I set it?
- 78The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 79My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 80My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 81The downloaded driver's name is different from my machine's name. (Linux)
- 82I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 83When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 84I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 85All print jobs are aborted and nothing is printed. (Linux)
- 86I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 87Send a fax using PC-FAX with LPD/LPRng (Linux)
- 88To install the printer driver easily using a tool. (Linux)
- 89Install the built-in drivers (For Windows 8 and Windows 10)
- 90How to identify your Operating System (OS).
- 91A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 92I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 93Change the printer driver settings (Windows/macOS)
- 94I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 95Functions supported in the Windows 7 built-in drivers
- 96Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 97Is my Brother machine compatible with third party print servers?
- 98My machine does regular cleaning cycles in the night. How can I correct this?
- 99I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 100When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)