FAQs & Troubleshooting
Latest |
235 Results
- 5107/06/2020What driver package format is supported by my Linux distribution?
- 5206/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 5305/13/2020Configure scan settings without administrator privileges (Linux)
- 5405/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 5505/13/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 5604/16/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 5704/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 5804/06/2020Delete a network scanner entry. (Linux)
- 5904/06/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 6012/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 6112/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 6211/27/2019Print command (LPR) (Linux)
- 6311/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 6411/15/2019Print command (cupswrapper) (Linux)
- 6510/29/2019Pre-Required Procedures (Linux)
- 6610/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 6710/29/2019Large characters are printed incorrectly. (Linux)
- 6810/29/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 6910/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 7010/23/2019To install the printer driver easily using a tool. (Linux)
- 7106/14/2019Windows 10 Support Information
- 7206/12/2019Uninstall printer drivers (Linux)
- 7303/22/2019Protect your Brother machine against unauthorised access over the network
- 7401/29/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 7501/29/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 7601/29/2019Command List of brscan. (Linux)
- 7701/29/2019Uninstall the scanner driver. (Linux)
- 7801/29/2019Uninstall Scan-key-tool. (Linux)
- 7901/29/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 8001/28/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 8101/24/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 8201/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 8301/24/2019All print jobs are aborted and nothing is printed. (Linux)
- 8401/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 8501/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 8601/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 8712/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 8811/14/2018I am sharing my Brother machine. I can print but cannot scan.
- 8910/17/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9008/16/2018Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 9108/16/2018I can print but cannot scan via network. (For Macintosh)
- 9208/10/2018I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 9307/30/2018I cannot print from my computer via network. (For Windows)
- 9407/27/2018I can print but cannot scan via network. (For Windows)
- 9507/27/2018The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 9607/05/2018Windows 7 Support Information
- 9710/27/2017I cannot print from my computer via network. (For Macintosh)
- 9810/27/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 9904/01/2016I'm using Macintosh. What is the PreScan option used for?
- 10003/25/2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.