FAQs & Troubleshooting
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197 Results
- 51I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 52The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 53I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 54Large characters are printed incorrectly. (Linux)
- 55Print command (LPR) (Linux)
- 56I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 57I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 58I am unable to print from a client PC to a printer on a print server. (Linux)
- 59To install the printer driver easily using a tool. (Linux)
- 60Firewall port requirements of the Scan Key Tool (Linux)
- 61Check the firmware version.
- 62How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 63Open the Control Panel (For Windows)
- 64Install the built-in drivers (For Windows 8 and Windows 10)
- 65I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 66I cannot print from my computer via USB.
- 67I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 68Is my Brother machine compatible with third party print servers?
- 69When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 70Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 71When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 72I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 73Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 74How do I clear the message "INK EMPTY" from the display?
- 75Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 76How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 77Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 78Is there a way to view how much ink is remaining?
- 79What is MFL-Pro Suite Software?
- 80I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 81I'm unable to access the memory (media) card in the media slot. What can I do?
- 82Images of the thumbnail page from the media (memory) card won't print.
- 83I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 84I cannot install the driver when using the Driver Install Tool. (Linux)
- 85I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 86My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 87I cannot install Brother drivers on Debian 10 or later (Linux)
- 88Configure the Scan to Email Feature (Linux)
- 89Scan using XSane or GIMP (Linux)
- 90The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 91I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 92When I print images, the quality is not good (Linux)
- 93Paper size settings are unavailable when I print from OpenOffice (Linux)
- 94My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 95The downloaded driver's name is different from my machine's name. (Linux)
- 96The driver installation finished successfully but I cannot print. (Linux)
- 97When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 98I cannot scan when using SELinux (Security-Enhanced Linux)
- 99I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 100I installed scan-key-tool, but it does not work. (Linux)