FAQs & Troubleshooting
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204 Results
- 51Configure the Scan to Email Feature (Linux)
- 52I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 53The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 54Large characters are printed incorrectly. (Linux)
- 55Uninstall Scan-key-tool. (Linux)
- 56How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 57Configure scan settings without administrator privileges (Linux)
- 58I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 59All print jobs are aborted and nothing is printed. (Linux)
- 60I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 61I am unable to print from a client PC to a printer on a print server. (Linux)
- 62I want to print using CUPS while keeping SELinux enabled. (Linux)
- 63Open the Control Panel (For Windows)
- 64I cannot make borderless prints.
- 65The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 66I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 67I cannot print from my computer via USB.
- 68When I scan a document to a PDF file using ContorlCenter3, the file size of the PDF is too big. How can I reduce the file size?
- 69I cannot pull the paper tray out of my machine. What can I do?
- 70How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 71When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 72Scan a document using "Scanner and Camera Wizard" in Windows XP
- 73When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 74The keys on the control panel do not respond.
- 75Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 76How do I replace the Ink Cartridge?
- 77I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 78I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 79I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 80The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 81I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 82I cannot install the driver when using the Driver Install Tool. (Linux)
- 83I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 84My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 85Configure and use the Scan Key Tool (Linux)
- 86What driver package format is supported by my Linux distribution?
- 87Scan using XSane or GIMP (Linux)
- 88Cannot print after a Windows 10 update (June 2020)
- 89The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 90I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 91When I print images, the quality is not good (Linux)
- 92Paper size settings are unavailable when I print from OpenOffice (Linux)
- 93My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 94The downloaded driver's name is different from my machine's name. (Linux)
- 95I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 96Print command (LPR) (Linux)
- 97I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 98When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 99I cannot scan when using SELinux (Security-Enhanced Linux)
- 100I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)