FAQs & Troubleshooting
Latest |
173 Results
- 5103/01/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 5210/21/2022Using Web Based Management
- 5310/13/2022Where can I download the latest P-touch Editor for Mac?
- 5405/23/2022While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 5505/18/2022I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 5605/02/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5704/26/2022I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 5804/26/2022I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 5904/18/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6003/31/2022How to delete the registry information and files related to the printer driver
- 6103/28/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 6203/28/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6312/09/2021Can I print from any software other than P-touch Editor? (for Windows)
- 6412/09/2021The paper settings specified from the server computer are not reflected on the client computer.
- 6512/09/2021How do I transfer label templates with P-touch Transfer Express?
- 6610/26/2021P-touch Editor crashes when I open it on my Mac.
- 6710/08/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6807/27/2021How do I transfer templates or other data from the computer to the printer?
- 6901/14/2021How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 7001/13/2021Can I directly operate my printer from a self-developed application software and print a label?
- 7112/23/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 7211/27/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 7311/24/2020How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 7411/18/2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 7511/13/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 7611/05/2020Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 7711/02/2020How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 7810/22/2020How can I print data directly from Access 2010?
- 7910/20/2020How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 8010/15/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 8110/07/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 8210/07/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 8309/15/2020The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 8409/04/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8508/26/2020How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 8607/14/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 8706/12/2020The tape got jammed or stuck in the printer.
- 8806/04/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 8906/02/2020I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 9006/02/2020How to print in high resolution mode using an HG tape
- 9106/02/2020Is it possible to connect both USB cable and Serial cable to the same machine at the same time?
- 9205/19/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 9305/19/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 9405/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 9505/18/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9605/13/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 9705/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 9805/13/2020How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 9904/16/2020How do I use the Numbering function? (P-touch Editor Lite LAN)
- 10004/07/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)