FAQs & Troubleshooting
Latest |
162 Results
- 5111/27/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 5211/25/2020Share your printer in Windows 7 in a network-shared environment.
- 5311/24/2020How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 5411/18/2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 5511/13/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 5611/02/2020How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 5711/02/2020I cannot discover the product with the configuration utility.
- 5811/02/2020A different IP address is assigned every time the product is booted.
- 5910/30/2020How do I print the inserted image maintaining its original size?
- 6010/30/2020When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 6110/22/2020How can I print data directly from Access 2010?
- 6210/13/2020How to use the Sequential Numbering function
- 6310/07/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 6410/07/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 6509/15/2020The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 6609/10/2020How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 6709/10/2020How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 6809/04/2020The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 6909/04/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7008/26/2020How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 7108/25/2020I cannot find the template files. (P-touch Editor 3.x for Mac)
- 7208/25/2020How do I create name badges by joining "First Name" and "Last Name" fields together?
- 7307/14/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 7407/09/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 7506/12/2020The tape got jammed or stuck in the printer.
- 7606/04/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 7706/03/2020When I try to use the database function, an application error occurs.
- 7806/02/2020I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 7906/02/2020How to print in high resolution mode using an HG tape
- 8006/02/2020Is it possible to connect both USB cable and Serial cable to the same machine at the same time?
- 8105/21/2020I have an occasional printing problem.
- 8205/19/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 8305/19/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 8405/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 8505/18/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 8605/13/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 8705/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 8805/13/2020How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 8905/07/2020How to use a 9/64" (3.5 mm) wide tape
- 9004/07/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 9104/07/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 9204/06/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 9303/27/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 9403/05/2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 9512/24/2019How do I reset the PS-9000 to factory default settings?
- 9612/11/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 9712/09/2019I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 9812/09/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 9912/09/2019When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 10012/09/2019I cannot print LibreOffice documents in landscape orientation. (Linux®)