FAQs & Troubleshooting
Popular |
137 Results
- 1Replace the toner cartridge
- 2The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 3"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
- 4Replace the drum unit.
- 5Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 6Print on both sides of the paper.
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 8What can happen if the wrong paper is used in your machine.
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 11Can I use AirPrint with my Brother machine?
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13How do I clear paper jams?
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15What driver package format is supported by my Linux distribution?
- 16Delete print jobs from the print queue.
- 17How to identify your Operating System (OS).
- 18The printer status is Offline or Paused.
- 19How can I clean the inside of the printer?
- 20What are the expected yields of the consumables?
- 21What is the recommended paper?
- 22I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 23Drum Life End Soon
- 24How can I clean the corona wire of the drum unit?
- 25All print jobs are aborted and nothing is printed. (Linux)
- 26Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 27Check the firmware version.
- 28Open the Status Monitor
- 29Download a file from the "Downloads" section and save it to Windows 8 computer.
- 30Open the Control Panel (For Windows)
- 31The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 32The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 33Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 34The documents I print from my computer have a curl to them when they feed out of the Brother machine. What can I do?
- 35The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 36Can I use non-Brother or third party supplies with the Brother machine?
- 37What do the LED indications mean?
- 38What is the printable area per page?
- 39How can I activate/deactivate the Toner Save Mode?
- 40Vertical black lines appear on the printout or printed pages have toner stains down the page.
- 41I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 42Cannot print after a Windows 10 update (June 2020)
- 43I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45The driver installation finished successfully but I cannot print. (Linux)
- 46I cannot print from my computer via USB.
- 47Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 48Printouts are with gray background.
- 49How do I cancel print jobs using the printer control panel?
- 50To install the printer driver easily using a tool. (Linux)