FAQs & Troubleshooting
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143 Results
- 1REPLACE TONER
- 2REPLACE DRUM
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4The printer status is Offline or Paused.
- 5JAM REAR
- 6How to identify your Operating System (OS).
- 7NO TONER
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9Delete print jobs from the print queue.
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11MANUAL FEED
- 12Can I print from DOS applications? What printer driver emulation can be used?
- 13Page skewed
- 14"Offline" appears on the Status Monitor.
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16Can I use AirPrint with my Brother machine?
- 17Curl or wavy
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19Cannot print after a Windows 10 update (June 2020)
- 20The downloaded driver's name is different from my machine's name. (Linux)
- 21Large characters are printed incorrectly. (Linux)
- 22NO PAPER T1
- 23FRONT COVER OPEN or FUSER COVER OPEN
- 24Reprint the last print job. (For Windows users only)
- 25What kind of paper can I use?
- 26Clear paper jams.
- 27I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 28Paper size settings are unavailable when I print from OpenOffice (Linux)
- 29What is the difference between the toner cartridge and the drum unit?
- 30The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 31To install the printer driver easily using a tool. (Linux)
- 32Pre-Required Procedures (Linux)
- 33Windows 10 Support Information
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 36What is Toner Continue Mode?
- 37I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 38Can I print from or scan to Android™ Smartphone?
- 39The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 40DRUM STOP
- 41Clean the paper pick-up roller.
- 42TONER LOW
- 43The printer prints unexpectedly or it prints garbage data.
- 44In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 45DRUM ERROR
- 46Wrinkles or creases
- 47What do the LED indications mean?
- 48What is the recommended paper?
- 49Print on labels and envelopes from the manual feed slot.
- 50Ghost