FAQs & Troubleshooting
Latest |
81 Results
- 122.03.2024What Android™ mobile application can I use?
- 222.03.2024How do I transfer label or slip templates?
- 318.10.2023How to open the Devices and Printers window
- 418.10.2023How do I uninstall the printer driver?
- 518.10.2023How to identify your Operating System (OS) for Windows or Mac
- 618.10.2023Printing is not possible. (USB connection)
- 712.06.2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 812.06.2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 912.06.2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 1012.06.2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 1112.06.2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 1212.06.2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 1312.06.2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 1412.06.2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 1512.06.2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 1612.06.2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 1712.06.2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 1812.06.2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 1912.06.2023Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 2012.06.2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 2112.06.2023What is the Label List? (P-touch Editor 5.x for Windows)
- 2212.06.2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 2312.06.2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 2402.06.2023I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2512.04.2023Where can I find my Brother printer's serial number?
- 2602.05.2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 2718.04.2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2831.03.2022How to delete the registry information and files related to the printer driver
- 2928.03.2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 3028.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3109.12.2021How do I transfer label templates with P-touch Transfer Express?
- 3209.12.2021How do I connect the printer and my computer via Bluetooth®? (for Windows)
- 3308.10.2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3427.07.2021How do I transfer templates or other data from the computer to the printer?
- 3517.12.2020How do I connect the printer and my computer via USB cable?
- 3616.12.2020How to charge the rechargeable Ni-MH battery
- 3725.11.2020How to install the rechargeable Ni-MH Battery (Optional)
- 3825.11.2020How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
- 3917.11.2020The printed image is out of alignment.
- 4015.10.2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 4112.06.2020How do I print from a computer?
- 4219.05.2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 4313.05.2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 4414.04.2020How do I clean the Platen Roller?
- 4514.04.2020How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.6 / 10.7)
- 4606.04.2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 4730.03.2020How to connect to an AC power outlet (Optional)
- 4827.03.2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 4925.12.2019How to install the rechargeable Li-ion Battery (Optional)
- 5009.12.2019I cannot print LibreOffice documents in landscape orientation. (Linux®)