FAQs & Troubleshooting
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181 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5Protect your Brother machine against unauthorised access over the network
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 8I cannot print using my Brother machine on a wireless network (Mac)
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10Can I print from or scan to Android™ Smartphone?
- 11Fuser Error or Self-Diagnostic
- 122-sided Disabled
- 13Load paper in the paper tray
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 16Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 17Change the printer driver settings (Windows/macOS)
- 18Out of Memory
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21Add your Brother machine with AirPrint (macOS)
- 22I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 23What driver package format is supported by my Linux distribution?
- 24Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 25How to identify your Operating System (OS).
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27Clean the corona wire (video instructions available)
- 28What is the BRAdmin Professional software used for?
- 29Print on envelopes, labels or thick paper from the Manual feed slot
- 30I cannot print from my computer via USB.
- 31Color misregistration
- 32The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 33I am unable to print from a client PC to a printer on a print server. (Linux)
- 34Set up your Brother machine on a wireless network.
- 35I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 36I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 37Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 38Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 39Size Mismatch
- 40Print Unable XX
- 41No Waste Toner
- 42Size Error DX or Size Error 2-sided
- 43I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expect.
- 44Jam Rear
- 45Jam Inside
- 46Curled or wavy
- 47Replace Drum
- 48What can happen if the wrong paper is used in your machine.
- 49Adjust the Brother machine's Sleep Time setting
- 50Replace Toner