FAQs & Troubleshooting
Latest |
166 Results
- 104.12.2023Toner Low
- 210.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 327.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 408.06.2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 501.06.2023Add your Brother machine with AirPrint (macOS)
- 601.06.2023Delete print jobs from the print queue.
- 716.05.2023I cannot print from my computer via USB.
- 826.04.2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 927.03.2023"Offline" appears on the Status Monitor.
- 1027.03.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1127.03.2023Change the printer driver settings (Windows/macOS)
- 1227.03.2023The printer status is Offline or Paused.
- 1324.03.2023Open the Status Monitor
- 1414.02.2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 1514.02.2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 1619.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 1719.12.2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 1813.12.2022How to identify your Operating System (OS).
- 1920.10.2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 2027.09.2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 2130.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2209.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2319.07.2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 2430.06.2022Check the Node Name of the Brother machine
- 2523.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2609.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2720.04.2022Uninstall the Brother Software and Drivers (Windows)
- 2814.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2924.03.2022I cannot find some option in the Printing preferences. (For Windows)
- 3024.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3117.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 3214.12.2021Print both sides of paper or a booklet automatically
- 3310.11.2021Open the Control Panel (For Windows)
- 3412.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 3519.03.2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3602.03.2021The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 3727.01.2021Adjust color settings by using the custom setting in the printer driver
- 3824.12.2020Printing/ Scanning with a mobile device
- 3914.09.2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4016.07.2020Cannot print after a Windows 10 update (June 2020)
- 4106.07.2020What driver package format is supported by my Linux distribution?
- 4226.06.2020Adjust the Brother machine's Sleep Time setting
- 4302.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 4406.01.2020When I print images, the quality is not good (Linux)
- 4503.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 4603.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 4727.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 4830.10.2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 4929.10.2019Large characters are printed incorrectly. (Linux)
- 5029.10.2019The driver installation finished successfully but I cannot print. (Linux)