FAQs & Troubleshooting
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166 Results
- 1Jam Manual Feed
- 2Adjust color settings by using the custom setting in the printer driver
- 3Replace Drum
- 4Add your Brother machine with AirPrint (macOS)
- 5The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 6My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 7What is Brother iPrint&Scan?
- 8Can I print from iPhone, iPod touch and iPad?
- 9Belt End Soon
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Jam Tray 1
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13Toner Low
- 14Delete print jobs from the print queue.
- 15No Tray
- 16The color of your printouts is not what you expected
- 17Replace PF Kit xx
- 18The printer status is Offline or Paused.
- 19Replace WT (waste toner) Box
- 20Jam Inside
- 21Replace Fuser
- 22How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 23Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 24Short Paper
- 25Toner Error
- 26No Paper
- 27Can I use non-Brother or third party supplies with the Brother machine?
- 28What can happen if the wrong paper is used in your machine.
- 29My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 30Large characters are printed incorrectly. (Linux)
- 31I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33Can I print on transparencies e.g. for overhead projectors?
- 34How to identify your Operating System (OS).
- 35I still receive the error message "Replace Drums", "Replace Drum: X", "Drum End Soon", or "Drum End Soon: X" after I replace the drum unit with a new one.
- 36WT Box End Soon
- 37Replace Belt unit
- 38Turn the Toner Save Mode on or off.
- 39Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 40I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43"Offline" appears on the Status Monitor.
- 44Open the Status Monitor
- 45I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 46Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 48What is AirPrint?
- 49Change the printer driver settings (Windows/macOS)
- 50Registration or Registration failed.