FAQs & Troubleshooting
Latest |
345 Results
- 5114.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5211.04.2022Wireless setup is requesting a WPS PIN to complete the setup
- 5307.04.2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5401.04.2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 5524.03.2022I cannot find some option in the Printing preferences. (For Windows)
- 5624.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5717.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 5815.02.2022REPLACE DRUM
- 5910.11.2021Open the Control Panel (For Windows)
- 6012.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6118.05.2021Scan a document using Brother iPrint&Scan. (macOS only)
- 6219.03.2021I get a TS error when trying to print on a wireless network.
- 6319.03.2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6402.03.2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6517.02.2021Set up your Brother machine on a wireless network.
- 6615.02.2021Print both sides of paper or a booklet automatically
- 6729.12.2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 6815.10.2020Install Presto!® PageManager® onto Windows 10.
- 6915.10.2020Install PaperPort™ 12SE onto Windows 10.
- 7027.07.2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 7116.07.2020Cannot print after a Windows 10 update (June 2020)
- 7206.07.2020Scan using XSane or GIMP (Linux)
- 7306.07.2020Important points for specifying the scan area (Linux)
- 7406.07.2020What driver package format is supported by my Linux distribution?
- 7526.06.2020Adjust the Brother machine's Sleep Time setting
- 7604.06.2020Check Connection
- 7702.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 7813.05.2020Firewall port requirements of the Scan Key Tool (Linux)
- 7911.05.2020Enable the Brother machine's network interface.
- 8006.04.2020I installed scan-key-tool, but it does not work. (Linux)
- 8106.04.2020Delete a network scanner entry. (Linux)
- 8206.12.2019Where can I download Brother iPrint&Scan application for Mac?
- 8303.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 8403.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 8527.11.2019Print command (LPR) (Linux)
- 8627.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 8715.11.2019Print command (cupswrapper) (Linux)
- 8814.11.2019I cannot send a fax using PC-FAX (Windows 10)
- 8930.10.2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9030.10.2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 9130.10.2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9229.10.2019Pre-Required Procedures (Linux)
- 9329.10.2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 9429.10.2019Large characters are printed incorrectly. (Linux)
- 9529.10.2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 9629.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 9723.10.2019To install the printer driver easily using a tool. (Linux)
- 9825.07.2019Black lines down the page
- 9927.06.2019Poor fixing
- 10025.06.2019What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?