FAQs & Troubleshooting
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193 Results
- 5129.10.2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 5229.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 5323.10.2019To install the printer driver easily using a tool. (Linux)
- 5425.07.2019Black lines down the page
- 5512.06.2019Uninstall printer drivers (Linux)
- 5629.01.2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 5729.01.2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 5828.01.2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 5924.01.2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 6024.01.2019All print jobs are aborted and nothing is printed. (Linux)
- 6124.01.2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 6224.01.2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 6324.01.2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 6420.12.2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 6520.11.2018Delete the faxes stored in my Brother machine's memory.
- 6620.11.2018Clean the corona wire
- 6717.10.2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6817.07.2018Manual Feed
- 6917.07.2018Poor fixing
- 7017.07.2018What kind of paper can I use?
- 7117.07.2018Print on envelopes, labels, or thick paper from the manual feed slot.
- 7217.07.2018White lines across the page
- 7313.07.2018Hollow print
- 7407.04.2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7521.11.2016Replace Toner
- 7608.09.2016Unable to Scan / Scan Unable
- 7725.03.2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 7825.03.2016Possible solutions for print quality issues
- 7925.03.2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 8025.03.2016What is the difference between the toner cartridge and the drum unit?
- 8125.03.2016Can I use AirPrint with my Brother machine?
- 8225.03.2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 8325.03.2016Can I print from or scan to Android™ Smartphone?
- 8425.03.2016Can I print from and scan to iPhone, iPod touch and iPad?
- 8524.03.2016Print Unable or Print Unable XX
- 8624.03.2016TONER ENDED
- 8724.03.2016Is my Brother machine compatible with third party print servers?
- 8824.03.2016Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 8924.03.2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 9024.03.2016Size mismatch
- 9124.03.2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 9224.03.2016Drum End Soon
- 9324.03.2016Lines across the page
- 9423.03.2016What can happen if the wrong paper is used in your machine.
- 9524.12.2015Windows 10 Support Information
- 9606.04.2015Is my Brother machine compatible with Windows Vista?
- 9719.03.2015Send the same fax to more than one number at a time. (Broadcasting)
- 9819.11.2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9919.09.2014Why doesn't my Brother machine have a dial tone?
- 10030.06.2014I am having a problem receiving faxes.