FAQs & Troubleshooting
Popular |
173 Results
- 1Can I print from or scan to an iPhone, iPod Touch or iPad?
- 2What driver package format is supported by my Linux distribution?
- 3I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5I cannot install Brother drivers on Debian 10 (Linux)
- 6Can I print from or scan to an Android™ Smartphone?
- 7The machine does not print anything.
- 8I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 9I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 10What can happen if the wrong paper is used in your machine.
- 11Pre-Required Procedures (Linux)
- 12I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 13The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 14The printer status is Offline or Paused.
- 15Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 16I cannot print with Windows Vista 64bit.
- 17Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 18Can I print from DOS applications?
- 19When trying to print from Mac OS X the print queue is stopped.
- 20The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 21I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 22What is a "Generic PCL Driver"?
- 23I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print.
- 24I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 25I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
- 26How do I scan an image and insert it into an Office 2007 application using Windows Vista/Windows 7
- 27I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated" and I can't remove it from "Add or Remove Programs".
- 28When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 29The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2).
- 30The downloaded driver's name is different from my machine's name. (Linux)
- 31The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 32I cannot print from my computer via USB.
- 33How do I clean the Scanner to improve the copy or fax quality?
- 34Configure the Scan to Email Feature (Linux)
- 35Cannot print after a Windows 10 update (June 2020)
- 36The driver installation finished successfully but I cannot print. (Linux)
- 37I installed scan-key-tool, but it does not work. (Linux)
- 38I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 39The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 40How to identify your Operating System (OS).
- 41The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 42Functions supported in the Windows 7 built-in drivers
- 43Why doesn't my Brother machine have a dial tone?
- 44When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does not print as expected.
- 45Scan a document from a Windows Vista application
- 46My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting the PC.
- 47I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 48What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 49I cannot install the driver when using the Driver Install Tool. (Linux)
- 50Configure and use PC-FAX (CUPS) (Linux)