FAQs & Troubleshooting
Popular |
233 Results
- 1The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 2How do I load paper?
- 3Scan and save a document in PDF format (Scan to File)
- 4Can I print from or scan to an Android™ Smartphone?
- 5I cannot install Brother drivers on Debian 10 (Linux)
- 6Can I print from or scan to an iPhone, iPod Touch or iPad?
- 7Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 8Can I use voice mail on the same line as my Brother machine?
- 9Is my machine compatible with Windows Vista™?
- 10I'm using Macintosh. What is the PreScan option used for?
- 11Pre-Required Procedures (Linux)
- 12Scan multiple pages into one file instead of each scan being saved as a separate file.
- 13How do I load 10 x 15 Glossy paper into my machine?
- 14Where can I get FaceFilter Studio and what can I do with this application?
- 15Which E-mail packages are compatible with ControlCenter3?
- 16Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 17How do I clear the message "PAPER JAM" from the display?
- 18When I print, the pages are smudged with ink. What should I do?
- 19How do I configure a cover page for PC-FAX?
- 20I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 21Can I use AirPrint with my Brother machine?
- 22Locate files scanned with ControlCenter3 (For Windows)
- 23Can I print using only the black ink cartridge when the Colour cartridges have run out?
- 24When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the greyscale image?
- 25One or more of my colours are not printing.
- 26Why doesn't the machine answer when receiving a call?
- 27Why can't I print when an ink cartridge is empty?
- 28ControlCenter3 displays a blank screen at startup (Windows)
- 29The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 30Change the printer driver settings (Windows / macOS)
- 31How many times will my Brother machine automatically redial a busy number?
- 32Windows 7 Support Information
- 33When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 34Can third party ink be used to refill the ink cartridges?
- 35When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 36I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
- 37What driver package format is supported by my Linux distribution?
- 38Install the built-in drivers (For Windows 8 and Windows 10)
- 39I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 40When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 41Locate files scanned with ControlCenter2 (For Macintosh)
- 42The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 43How do I clear Machine Error 46?
- 44I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".
- 45Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 46When I try to install the Full Windows Vista™.Driver & Software Package I receive the error message "Unhandled Exception".
- 47When I try to print thin colour borders in Microsoft Excel, the borders are printed in black.
- 48What is Distinctive Ring and how do I program it?
- 49When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 50Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?