FAQs & Troubleshooting
Popular |
138 Results
- 1Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 2Delete print jobs from the print queue.
- 3What kind of paper can I use?
- 4Change the printer driver settings (Windows / macOS)
- 5What is the unprintable area per page?
- 6To maintain the best overall quality, are there any parts I should maintain?
- 7How do I change the paper tray and paper size settings?
- 8What is the recommended paper?
- 9Can I print from or scan to an Android™ Smartphone?
- 10The printer status is Offline or Paused.
- 11What can happen if the wrong paper is used in your machine.
- 12The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 13Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 14What kind of USB cable can I use?
- 15An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 16Printouts have wrinkles or creases.
- 17My envelopes are creased.
- 18I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 19The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 20Printouts have a curl or wave.
- 21The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 22I cannot print from my computer via USB.
- 23The paper is skewed when it's printed.
- 24When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does not print as expected.
- 25Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
- 26Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 27Install the built-in drivers (For Windows 8 and Windows 10)
- 28How to identify your Operating System (OS).
- 29Can I print from or scan to an iPhone, iPod Touch or iPad?
- 30I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 31Functions supported in the Windows 7 built-in drivers
- 32"There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC.
- 33The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2).
- 34What is a "Generic PCL Driver"?
- 35Uninstall the drivers. (Mac OS X 10.5)
- 36When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 37The printed letters are slanted, positioned incorrectly.
- 38How do I clean the corona wire on the drum unit?
- 39What driver package format is supported by my Linux distribution?
- 40Uninstall printer drivers (Linux)
- 41Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 42How do I print a Test page?
- 43Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 44Can I use non-Brother or third party supplies with the Brother machine?
- 45I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 46I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 47My Brother machine misfeeds paper.
- 48White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 49White spots appear in areas of dense black printing.
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)